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SEVIS and the SEVP Portal

Last updated 26-Feb-2018

General Information

The Student and Exchange Visitor Program (SEVP) Portal is an important tool that lets students on post-completion optional practical training (OPT) and science, technology, engineering, and mathematics (STEM) OPT meet their legal reporting requirements. Students are responsible for reporting:

  • Changes to their address and phone number.
  • Changes to their employment.

Students can use the SEVP Portal to report these changes, or they can ask a designated school official (DSO) report it for them. DSOs cannot limit a student’s access to the portal. You can require students to use the portal.

While DSOs cannot access the Portal, they are still very important to the students. They can:

  • Request that the Initial Portal Account Creation email be re-sent.
  • Unlock a student’s Portal account.
  • Change the student’s email which the Portal uses for account management.
  • Update a student’s address, phone number, and employer information.
  • Access a downloadable report to see what data was changed by students using the Portal.
  • Identify students with Portal accounts.

Data Flow between SEVIS and the SEVP Portal

The Student and Exchange Visitor Information System (SEVIS) and the Portal share data:

  • Student-changed data is passed from the Portal to SEVIS immediately.
  • DSO-changed data is passed from SEVIS to the Portal once a day.

Available Student Actions in the Portal

Students can take limited actions in the Portal. They can:

  • Update their physical home addresses.
  • Update their mailing addresses.
  • Update their telephone numbers.
  • Update employers’ information.
  • Monitor their employment authorization.

Icon - Additional information is available

Students cannot access SEVIS.

Create a Portal Account

Step

Player

Action

Step 1

SEVIS

When the status of an OPT request in SEVIS changes to “Approved” and on or after the Actual OPT Start Date, SEVIS sends the following OPT-related student data to the SEVP Portal:

  • SEVIS ID
  • Email address
  • Biographic Information
  • Contact Information
  • Information on the OPT Authorization
  • Employer information

Step 2

Portal

The Portal emails the student with instructions for creating their Portal account:

  • Email contains a link the student must use to create the account.
  • Link is unique to the student.

Step 3

Student

  • Clicks the link.
  • Enters the SEVIS ID and creates a password.

Note: The student’s email address will be the student’s user name. Therefore it must be unique in the Portal.

Step 4

Portal

Establishes the account.

 

Students who do not receive the email with their unique link should:

  • Check their spam or junk mail folders.
  • Contact their DSO. DSOs are able to request that the Portal re-send the email.

Icon - Best Practice

DSOs should check the accuracy of the email address before submitting the request.

Request Resending of the Initial Account-Creation Email

To request the SEVP Portal resend the Initial Account Creation email:

  1. Navigate to the Student Information page.

the Student Information page.

2. Click Reset Portal Account link under the Actions menu on the left side of the page. The Reset Portal Account modal opens.

 The Reset Portal Account modal

  3. Click either Cancel or Submit:

  • Cancel: Closes the modal without requesting the Portal resend the account creation email.
  • Submit: Sends the request to the SEVP Portal. A Confirm Request Successfully Submitted message displays.

The Confirm Request Successfully Submitted message displaysed

Icon - Pay attention to an important point

The student must click the link in the email and finish the steps for creating the account.

Unlock a Student’s Portal Account

The SEVP Portal will lock a student’s account, if the student fails to enter the proper password three times. To unlock a student’s Portal account:

  1. Navigate to the Student Information page.

the Student Information page

  2. Click Reset Portal Account link under the Actions menu on the left side of the page. The Reset Portal Account modal opens.

The Reset Portal Account modal

  3. Click either Cancel or Submit:

  • Cancel closes the modal without requesting the Portal unlock the account.
  • Submit sends the request to the Portal. A Confirm Request Successfully Submitted message displays.

The Confirm Request Successfully Submitted message displayed

Icon - Pay attention to an important point

The student must click the link in the email and change the password for the account.

Change Student Email Address

Students cannot change the email address associated with their Portal account. DSOs must update the student’s email address in SEVIS. When the SEVP Portal gets the updated email address, the Portal:

  • Locks the student’s account.
  • Sends the student an email with a temporary password. The student must use the new email address and the temporary password to log in to the Portal
  • The student will be required to change the password.

Update Student’s Address, Contact Information, and Employer Information

DSOs can update the student’s information using the following processes in SEVIS:

Icon - Additional information is available

SEVIS sends changed data to the Portal once a day. The student will be able to see the updated data the next day.

Access a Downloadable Report to See What Data Was Changed By Students Using the Portal

DSOs can download a report in SEVIS to monitor what data- students have changed via the Portal. To access the downloadable report:

  1. Navigate to the Downloads page.

the SEVIS Downloads page

  2. Locate the SEVIS Updates Submitted by Students report.

  3. Click either CSV or Excel to start the download process. The Download Report Dates modal opens.

The Download Report Dates modal

  4. Enter the date range for the period of time you want the report to cover.

  5. Click either Cancel or Submit:

  • Cancel: Closes the modal without requesting the report.
  • Submit: Sends the request to the Portal.

  6. SEVIS opens the report, which contains the following data fields:

  • Surname/Primary Name
  • Given Name
  • SEVIS ID
  • U.S. Mailing Address 1
  • U.S. Mailing Address 2
  • U.S. Mailing City
  • U.S. Mailing State
  • U.S. Mailing Postal Code
  • U.S. Mailing Routing Code
  • U.S. Physical Address 1
  • U.S. Physical Address 2
  • U.S. Physical City
  • U.S. Physical State
  • U.S. Physical Postal Code
  • U.S. Physical Routing Code
  • Foreign Address 1 (Not editable in the Portal)
  • Foreign Address 2 (Not editable in the Portal)
  • Foreign City (Not editable in the Portal)
  • Foreign State Province (Not editable in the Portal)
  • Foreign Country (Not editable in the Portal)
  • Foreign Postal Code (Not editable in the Portal)
  • U.S. Telephone
  • Foreign Telephone Country Code
  • Foreign Telephone
  • No Telephone Declaration (Not editable in the Portal)
  • Email (Not editable in the Portal)
  • SEVIS Employer ID (This is a number assigned by SEVIS. It does not have any meaning outside of SEVIS and the Portal. This field is not editable in the Portal.)
  • EIN (Employer Identification Number)

Icon - Additional information is available

The Employer Identification Number is a unique number the Internal Revenue Service assigns to an employer.

  • Employer Name
  • Employer Address 1
  • Employer Address 2
  • Employer City
  • Employer State Code
  • Employer Postal Code
  • FT/PT [Full-Time/Part-Time]
  • Employment Start Date
  • Employment End Date
  • Supervisor Last Name
  • Supervisor First Name
  • Job Title
  • Supervisor Email
  • Supervisor Telephone
  • Supervisor Telephone Extension
  • Date of Update from Portal

Icon - Additional information is available

Refer to the SEVIS Downloads article for detailed instructions on how to use the download function in SEVIS.

Identify Students with Portal Accounts

SEVIS offers DSOs the following tools to identify which students have SEVP Portal accounts:

  • Alert List: Students with Post-completion or STEM OPT who have a SEVP Portal Account
  • Indicator on the Student Information page

Alert List: Students with Post-completion or STEM OPT Who Have a SEVP Portal Account

SEVIS provides an alert list to help DSOs monitor student with Portal accounts.

A list of students with SEVP Portal accounts and displayed in a list on SEVIS

The alert contains the following columns:

  • Surname/Primary Name
  • Given Name
  • SEVIS ID
  • Portal Account Status
  • OPT Type
  • Actual OPT Start Date
  • Actual OPT End Date
  • Recommended OPT Start Date
  • Recommended OPT End Date
  • Portal Account Created Date
  • Portal Account Last Update Date

Icon - Additional information is available

Refer to the Alerts and Lists article for detailed instructions on sorting and exporting this alert.

Portal Account Indicator

SEVIS displays an indicator on the Student Information page when a student has an active Portal account.

 the Student Information page displaying an indicator that shows when a student has an active Portal account.

Icon Guide

See the SEVIS Help Icons on the SEVIS Help Hub for a quick-reference of the icons used in this user guide.