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SEVP Ask the Experts Webinar: Get to Know the SEVP Response Center

February 28, 2018

The SEVP Ask the Experts Webinar: Get to Know the SEVP Response Center (SRC) aired on Feb. 28, 2018, and took an in-depth look at SRC organization, operations and processes. During the webinar, SRC customer service representatives discussed best practices for stakeholders contacting SRC with questions, recent changes to the correction request process and planned enhancements. SEVP representatives also responded to both pre-submitted and live stakeholder questions.

This webinar included information for designated school officials (DSOs) and those with an interest in SEVP organization and processes. The webinar covered information for both new and experienced DSOs.

Meeting Materials

Access a copy of the webinar presentation, hyperlink appendixglossary, script and answers to the Top 10 Questions from DSOs about SRC.

Watch the webinar



SEVP hosts its stakeholder webinar series using the Adobe Connect platform. To ensure your browser supports Adobe Connect, read the Adobe Connect Quick Start Guide.

Recommended web browsers for viewing stakeholder webinars are Google Chrome and Mozilla Firefox.

All webinars are recorded live per the date and time listed above. SEVP uploads a recording of the webinar following the live event. Advanced registration is not required.


SEVP produces a variety of webinars to help the academic community better understand and comply with the rules and regulations that govern the school certification and international student life cycles. These webinars primarily include three types of presentations:

  • SEVP InFocus Webinars—provide seasonal program updates
  • SEVP Ask the Expert Webinars—focus on specific, trending topics and include a live question and answer session with subject matter experts
  • SEVP Special Report Webinars—discuss hot topics or breaking program news