The Student and Exchange Visitor Program (SEVP) is aware of current difficulties that some F and M students have when applying for a Social Security number (SSN) or driver’s license. SEVP and U.S. Citizenship and Immigration Services’ Systematic Alien Verification for Entitlements (SAVE) Program are working on a solution that they will implement on September 14, 2012.

Currently, you have two options:

1. Return to the Department of Motor Vehicles (DMV) or Social Security Administration (SSA) office in your state on or after September 14, 2012.

2. E-mail dmvssa.sevp@ice.dhs.gov, which may take longer than option one. Include the following in your e-mail:

•  Benefit requested (SSN or driver’s license)
• Family name
• . First name
• Date of birth
• Form I-94, "Arrival/Departure Record"
• admission number (11 digits)
• SEVIS ID
• Applicant's physical address (required), phone number (required), and e-mail
• Address of the office where problem occurred (and the name of the official, if known)
• Date of the latest visit to office
• SAVE case number (if available)
• Current driver's license/customer number and/or DMV receipt number (for DMV customers, if available)

While SEVP does not process benefits, a representative will contact SSA or your state DMV on your behalf to help with processing.

You can also contact the SEVP Response Center with further questions at either 703-603-3400 or SEVP@ice.dhs.gov.