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Terminate a Completed or Cancelled Record

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Terminate a Completed or Cancelled Record

Last updated: December 7, 2023

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Occasionally, a student record is Canceled or Completed in the Student and Exchange Visitor Information System (SEVIS), when it should have been Terminated, for example:

  • A student leaves a program in the middle of a final session and does not notify the designated school official (DSO). The record auto-completes 60 days after the Program End Date. In this case, since the student stopped attending classes in the middle of a session without notifying the DSO, the record should have been terminated for Unauthorized Withdrawal.
  • A student enters the United States with an initial attendance Certificate of Eligibility (COE), Form I-20. The port of entry information is not updated on the student’s record, and the student does not report to school or register for classes. The student record will auto-cancel 60 days after the Program Start Date. However, the record should be terminated for No Show – Manual Termination.
Icon - Pay attention to an important point
  • DSOs can change the student’s SEVIS status from Canceled or Completed to Terminated immediately without the Student and Exchange Visitor Program (SEVP) Response Center (SRC) adjudication. 
  • DSOs must maintain documentation justifying the correction in the student’s record. 
  • All of these corrections are shown in the student’s Event History.

To change a Canceled or Completed record to Terminated status:

1. Go to the Student Information page.

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2. Click Corrections. The Corrections Management page opens.

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3. Click Terminate Student in the Correction Options Available for This Student section. A confirmation message appears explaining the additional documentation that must be kept on file.

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4. Click one of the following:

  • I Agree: Indicates the DSO will maintain the appropriate supporting documentation and opens the Terminate Student page.
  • Cancel: Cancels the action and opens the Student Information page.

5. Complete the required fields on the Terminate Student page: 

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Field     Description 
Termination Reason
  • Select the termination reason from the drop-down list.
  • Note: See the Termination Reasons page on the SEVIS Help Hub for a description of each SEVIS termination reason and when to use.
  • If Otherwise Failing to Maintain Status is chosen, enter how the student violated status. This explanation will appear in the student Event History. 
  • This is a required field.
Remarks
  • Remarks will appear in the student Event History for this correction request.
  • Field has a 1000-character limit.
Reason for Correction
  • Explain why the correction is needed. 
  • Field has a 1000-character limit.
  • This is a required field.

6. Click one of the following:

  • Reset Values: Returns all the previous values entered in the fields.
  • Cancel: Cancels the action and opens the Student Information page.
  • Terminate Student: Opens the confirmation message.
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7. Click:

  • YesUpdate Successful message opens.
  • No: Cancels the action and opens the Student Information page.
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The record is now in Terminated status for No Show – Manual Termination.

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