The Student and Exchange Visitor Program (SEVP) is dedicated to open communications with students and school officials to provide support while studying in the United States. See SEVP’s multiple contact options below for more information.

For general SEVP questions, case-specific questions and SEVIS technical help, contact the SEVP Response Center. Our goal is to answer your questions during your initial call. Please be advised that if your question or issue requires research, we will respond as quickly as possible.

• Telephone: 703-603-3400 or 1-800-892-4829 for general and case-specific questions
• Email: sevp@ice.dhs.gov or for SEVIS technical questions, email SEVISHelpDesk@ice.dhs.gov
• Our offices are open Monday through Friday, 8:00 a.m. to 6:00 p.m.* ET, except holidays.

To provide feedback on the Study in the States Facebook Chatbot, please send an email to sevp@ice.dhs.gov and include, "Feedback for Study in the States Facebook Chatbot" in the subject line. 

For details about U.S. Immigration and Customs Enforcement information collection and disclosure authorities, please see the SEVP Response Center privacy statement. 

Media Inquiries

For media inquiries about Study in the States or SEVP, email HSIMedia@hsi.dhs.gov.

Additional SEVP Contact Information 

Click on the tabs below for additional contact information by subject area.

Mailing Address

Student and Exchange Visitor Program
Attn: (Branch Name or Job Title)
DHS/ICE
500 12th Street SW Stop 5600
Washington, DC 20536-5600

I-901 SEVIS Fee

Students can call the SEVP Response Center at 703-603-3400 or send an email to fmjfee.sevis@ice.dhs.gov.

Students can also visit the I-901 section of the SEVP website.

Form I-515A, “Notice to Student or Exchange Visitor”

Students can send an email to sevis.I-515@ice.dhs.gov or visit the I-515A page for quick tips.

Form I-17, “Petition for Approval of School for Attendance by Nonimmigrant Student” 

If school officials have questions related to the Form I-17 in SEVIS, contact the SEVP Response Center at 800-892-4829 or SEVISHelpDesk@ice.dhs.gov.

If school officials have questions related to completing the Form I-17, contact the SEVP Response Center at 703-603-3400 or sevp@ice.dhs.gov.

School Certification 

School officials can call the SEVP Response Center at 703-603-3400 or send an email to sevp@ice.dhs.gov

Driver’s License or Social Security Number

For questions related to DMV/driver’s license or Social Security numbers, send an email to dmvssa.sevp@ice.dhs.gov.

Additional Department of Homeland Security Contact Information

Click on the tabs below for additional contact information by subject area.

Homeland Security Investigations Tip Line

Individuals across the world can report suspicious criminal activity to the Homeland Security Investigations (HSI) Tip Line 24 hours a day, seven days a week. Call 1-877-4-HSI-TIP or fill out the HSI Tip Form online if you would like to report suspicious activity. Visit the HSI Tip Line website for more information about the types of crimes you should report.